Please book through the booking website. If you need any assistance, please contact me via socials or you can contact me on the salon mobile.
Card details are required to secure your booking. Any deposit or cancellation charge will be explained before you confirm your appointment.
Please complete your consultation form before your treatment, including any relevant medical conditions, allergies and medication. If the email has not arrived, please check your junk or spam folder.
Let me know about any changes before each appointment so I can assess whether the treatment is suitable for you.
Booking Guidelines
Please book your infills for every 2–3 weeks, no later than 4 weeks between appointments.
Under my salon maintenance policy, please book a fresh set every 3rd or 4th appointment. I will assess your nails and advise on the appropriate treatment.
If more than 4 weeks have passed, please book a fresh-set appointment to allow sufficient time for assessment and treatment.
Removing products applied by another technician carries an additional charge. Please mention this when booking; the price will be confirmed before removal.
Please select nail art when booking so enough time is reserved for your design.
Multiple treatments can be booked in one appointment, subject to availability.
Health & Safety
All treatments may be postponed if there are signs of infection, unexplained discolouration or irritation. I cannot diagnose medical conditions and I may ask you to seek advice from a healthcare professional.
Please disclose all relevant health conditions, allergies and medication on the consultation form. If anything changes before your appointment, please inform me so I can update your file and check that the treatment is still suitable.
For lash & brow treatments that require a patch test, these will need to be done at least 48 hours prior to your appointment. If you haven’t booked it in, I will contact you directly to book it in prior to your appointment.
Under my salon policy, all gel nail treatments are not offered to anyone under 16.
I do not infill or apply products over enhancements that have been carried out by another technician. On the booking website under removals please select “Removal of another technicians work”, then book the treatments you would like.
Payments & Refunds
Cash or bank transfer is preferred. Card payments are also accepted.
Please check your nails during the appointment and let me know if you would like any adjustments.
Refunds are not offered for a change of mind. Please raise concerns within 72 hours of your appointment so I can assess and rectify any issues free of charge.
Routine repairs requested after 72 hours cost £5 per nail.
Cancellations
Email reminders are sent 72 hours before your appointment. Please check your junk folder.
Please give at least 24 hours notice to cancel or reschedule. You can do this via the booking app, by contacting me via socials or by calling the salon phone.
Cancellations with less than 24 hours notice will incur a charge of 50% of the booking. Missed appointments without notice will incur a charge of 100% of the booking.
After repeated missed appointments or late cancellations, a 50% deposit will be required to secure your next appointment.
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